Industries
Built for Logistics & Distribution
Shipment updates and proof-of-delivery confirmations sent automatically, so “where is my shipment?” stops flooding your support team.
SSwiftRoute LogisticsBusiness account
Where is shipment 5521 9087?
In transit · Hyderabad hubOut for delivery tomorrowTrack liveChange delivery slot
Next day · Delivered
Delivered at 2:14 pm and received by R. Kumar. Proof of delivery is attached.
The pain point
Sound familiar?
- Delivery-status queries flooding support
- Proof-of-delivery confirmations
How we solve it
Automated shipment tracking replies and proof-of-delivery confirmations at scale.
Products used
Verified, two-way messaging at scaleWhatsApp Business APIShipment updates and delivery confirmations, sent automatically.Every channel in one inboxUnified Team InboxOne inbox for every customer query, with assignment and SLA timers.24/7 bots, built visuallyNo-Code ChatbotAnswers “where is my shipment?” around the clock.Voice menus that route every callIVR SolutionsRoutes calls by shipment or region and follows up missed calls.