Messaging & voice · RCS
Business texting, reimagined
Rich and branded, no app required — cards, carousels and one-tap replies in your customer’s own messaging app.
MMeridian BankVerified business
Verified sender · RCS
Was this you?₹12,400 at Electronics Hub, today 10:42 amYes, it was meBlock my card
Block my card
Done — your card is blocked and a replacement is on its way.
The problem
Plain SMS feels outdated and easy to ignore, while asking customers to install a new app creates friction. Businesses need a channel that feels modern but works on every phone, out of the box.
How it works
Four steps from setup to results
- Verify your brandWe register your business identity, logo and colors with carriers.
- Design rich messagesBuild cards, carousels and quick-reply buttons instead of plain text.
- Send at scaleDeploy alerts, promotions and updates directly to the native messaging app.
- Fall back safelyUndelivered RCS messages automatically fall back to SMS, so nothing is lost.
Key features
What’s included
RCS runs on the same platform as every other product — one set of contacts, one inbox, one set of reports.
- Branded sender profileYour logo, name and verification badge appear in the customer’s inbox.
- Rich cards & carouselsShow products, offers or steps visually instead of plain text.
- Suggested replies & actionsLet customers respond or act with one tap.
- Read receipts & typing indicatorsSee when a message has been seen.
- Automatic SMS fallbackEnsures delivery even on devices without RCS support.
A closer look
Inside RCS
Benefits
Why it matters
- No app-install friction for the customer.
- Works over the native messaging app on most modern devices, with coverage growing.
Works with
- CRM systems
- SMS gateways
- Existing messaging infrastructure
FAQ
Questions, answered
Device support is expanding — we’ll confirm current coverage during onboarding.
The message automatically falls back to standard SMS, so delivery isn’t affected.
We help you design one rich message that gracefully degrades to a plain-text fallback.
Yes — its higher trust and rich formatting make it ideal for time-sensitive, branded alerts.
Works even better together