Social & automation · No-Code Chatbot
Build a 24/7 chatbot without writing a line of code
Drag-and-drop flows that answer your most common questions on WhatsApp, Instagram, Facebook and web chat — and hand off to your team when a person is needed.
NNorthwind StoreBusiness account
Where is my order?
Happy to check! What’s your order number?
#5530
Order #5530 · Out for deliveryExpected today by 6 pmTrackTalk to a person
The problem
Customers ask the same questions again and again — hours, pricing, order status — and answering each one manually drains your team’s time, especially outside business hours.
How it works
Four steps from setup to results
- Choose a template or start blankPick a starting flow for your industry, or build from scratch.
- Build visuallyDrag and drop conversation steps, no code required.
- Set triggersDefine keywords or intents that start each flow.
- Set handoff rulesDecide exactly when a conversation should go to a human agent.
Key features
What’s included
No-Code Chatbot runs on the same platform as every other product — one set of contacts, one inbox, one set of reports.
- Drag-and-drop flow builderBuild and edit conversation flows visually.
- Keyword & AI intent triggersMatch exact phrases or let AI understand varied wording.
- Multi-language supportServe customers in their preferred language automatically.
- Human handoff rulesSet clear conditions for escalating to a live agent.
- Works across channelsDeploy the same bot on WhatsApp, Instagram, Facebook and web chat.
Benefits
Why it matters
- Cuts first-response time from hours to seconds for common questions.
- Frees your team to focus on conversations that actually need a human.
- One bot, deployable across every connected channel.
Works with
- Website chat widget
- CRM systems
FAQ
Questions, answered
No — the builder is fully visual and designed for non-technical users.
Yes, with AI-intent matching in addition to exact keyword triggers.
You set the rules — escalate to a human immediately or after a set number of failed attempts.
Yes — build once, deploy across every connected channel.
Works even better together